Frequently Asked Questions
You've got questions, we've got answers. See if your questions about pickup and delivery are here. If not, please feel free to reach out to us.
Pickup and Delivery Questions
We offer our pickup and delivery service Monday to Friday.
If you know that you would like regular laundry pickup service, you can sign up for weekly or biweekly service. This service will be $1.79 a pound. If you want one-time service or sporadic service without any commitment of future orders, it is $1.99 a pound.
Yes, there is a $45 minimum order.
Your laundry will be returned to you in 24 hours.
*Friday pickups will be returned to you on Monday.
Just click on the "Schedule a Pickup" button and input your information. It takes less than two minutes.
You do not. When you place your order, just let us know the secure location where you will be leaving your laundry so our driver knows where to find it.
When you place your order there is a section called "Preferences" where you can let us know if you have any special instructions.
No there is not. You can cancel service at any time, but we know you will continue with our service as long as we continue to provide you with excellent service.
Like other online services, we ask for your credit card information when you place your order. Your card will not be charged until your order is complete.
We suggest putting your laundry in a laundry bag or a secure trash bag that can be cinched closed.
You can suspend your service until you return. Just log into your account and put your service on hold until you return.
